Frequently Asked Question
Phobonix Nails
Sizing Details
Method 1: use hthe graph to size your nails at home. Sizes are based on the standard nail sizing chart. Make sure you include your nail size when ordering your nails.
ex. Right thump = 16mm or Right thump = #1
Method 2: Send us an email or a text message saying you'd like a nail sizing kit, give us your address and what type of nail you would like, We will send you each size for free, so you can try them on to get the perfect fit!
PLEASE NOTE
We CANNOT start processing your order until we receive your nail sizes, once we receive the sizes it will take 1 - 2 weeks from that date. So, to get your nails as fast as possible we recommend adding the sizes to the order. E-mail us for more information.
Are your nails vegan?
YES! The gel polish we use is cruelty free & vegan! So you can wear your nails knowing no animals were tested on!
What if I lose a nail? /Damage my nail?
if you need a replacement for your set due to you loosing a nail or it becomes damaged, you can get up to 3 nails replaced if one gets lost or damaged. Please send us an e-mail with the following information.
Name:
Nail set:
Size of nail you need replaced:
Order #: (A recite also works)
how many replacements?: (1-3 nails per order)
PLEASE NOTE:
All replacements are 1st come; 1st serve.
How do I order custom nails?
Please send us an email titled "CUSTOM NAIL ORDER" with the following information.
Nail color (s):
Nail Sizes:
Nail shape:
Finnish: Gloss or Matte?
Explain in detail what you'd like your nails to look like:
Once you send us your custom order email. We will get back to you within 1-3 days we will go back and forth with you until we agree on exactly what you want. At that point we will give you a price based on whats needed. You will than be sent an invoice. Once the invoice is paid the nails will be made.
PLEASE NOTE:
Nails take 1-2 weeks to create and send out.
Can I exchange my nail sets?
No, due to Covid and health concerns all press on nails are final sale. No returns, exchanges or refunds.
Phobonix Apparel
How do I wash my t-shirts & Tote bags?
Delicate wash only with cool water only!
Dry as normal.
logos should last about 50+ washes depending on how well they're taken care of.
If you have any issues feel free to send us a text or an email!
are t-shirts true to size?
Yes! They are pre-shrunk and true to size so just order the size you usually get (or a size bigger for a more baggy fit)
exchanges for t-shirts, hats & tote bags
No returns or refunds on any apparel. However, exchanges are fine. You have 14 days from delivary date to exchange your apparel. you MUST have your receipt or order conformation. Please send us an email with the title "EXCHANGE" and attach proof of purchase along with what you're exchanging and why.
How do I become an affiliate?
If you'd like to become one of our affiliates please E-mail us with the subject "Affiliate Application" and fill out the following
Name of Buisness (Influancers can add their name or username):
Category:
Small business
Influencer
Artist
Musician
Author
Other
What your business sells:
(For influencers) What's your content: (ex. vlogs, teachings, DYI etc.)
Details: (Tell us a little bit about yourself, how your product brings people to God & or help people? what is your story?
Contact information:
Social Media/Websites:
Once we get an email from you, we will check out your business if we feel it is a good fit for our affiliates, we will ask to do an interview with you. Once you complete the interview & we will than add you to our affiliates page if we feel you, are a good fit.
We are excited to hear from all of you and look forward to our affiliate page grow!
Please Note: We are not accepting any small buisnesses that sell simlar products that we sell; Please keep that in mind when applying.
Custom Orders
What something outside of the Phobia line? We got you covered, whether it's for a business, hoilday, or personal we're here to help! We make the following items.
T-shirts
Mugs
Stickers
Tote Bags
Sweaters
Nails
Hats
Ai generated art (created by Midjourney)
We can create items based on the logo you give us, or we can create a logo for you. Keep in mind we will own the copywrite to any logos we created. (When you pay for the logo, you have the license to use the logo however you wish commercial or personal of course. Just don't say you created it when it's a product of the Phobonix creative team)
Pricing depends on what item you choose to customize, how many your ordering & if we're creating a logo for you or not.
To get a quote E-mail us at veew@Phobonix.com and fill out the information below based on what product your looking for.
the payments we use for custom orders are Zelle, Square & PayPal
For custom T-shirts/sweaters/hats
Color:
How Many:
Style: (Crew cut or V-neck, pullover or hoodie)
Design: (please explain in detail what you want your custom t-shirt to look like)
Bible Verse: (If you'd like to use one)
Date needed:
For custom mugs
Color: Black or White
How Many:
FL OZ Size: 11oz or 15oz
Design: (please explain in detail what you want your custom t-shirt to look like or upload what you want us to use)
Bible Verse: (If you'd like to use one)
Date needed:
For custom stickers
Finish: Gloss, Matte, or Transparent
How Many:
Size: 4x6, 5x7 or wallet size
Design: (please explain in detail what you want your custom t-shirt to look like) or upload your own
Date needed:
For custom totebags
Color Tote:
How Many:
Design: please explain what kind of logo you'd like us to create or send us your own.
Bible Verse: (If you'd like to use one)
Date needed:
For custom nails
Size nails:
How many sets:
Shape & length:
Design: please explain in detail what you want your nails to look like.
Gloss or Matte finish:
Glow in the dark: Yes or no
Date needed:
AI Genderated Art
How Many:
Design:
Photo size: (If you wish to have prints sent to you):
Bible Verse: (If you'd like to use one)
Date needed: